To begin, choose a business or organization that you would like to evaluate – it can be where you work, a school (UMGC), a place of worship, government entity (e.g., DMV, Secretary of State, courthouse, etc.), or any other type of organization. Since the focus of the analysis will involve information technology, the best type of organization to choose is one where you can envision technology playing a key role in improving products, processes, or services.
1 IT 202 Project Two Knowledge Base Document Template Complete this template by replacing the bracketed text with the relevant information.
1 IT 202 Project Two Knowledge Base Document Template Complete this template by replacing the bracketed text with the relevant information. Repeat these steps for each user problem that you want to create a knowledge base document for. Gather Information [Insert text] Identify What Has Changed [Insert text] Create a