Framing messages in response to challenging business scenarios
Directions: 1. Review course materials: Business Communications, chapter 6 Title: Jeff Bezos Confronts Criticism of Amazon’s ‘Brutal’ Workplace Conditions http://www.geekwire.com/2015/full-memo-jeff-bezos-responds-to-cutting-nyt-expose-says-tolerance-for-lack-of-empathy-needs-to-be-zero Title: How to Tell Someone They’re [sic] Being Laid Off (article) Article link: https://hbr.org/2015/06/how-to-tell-someone-theyre-being-laid-off Title: A Better Way to Deliver Bad News (article) Article link: https://drive.google.com/file/d/0B0zQqWXwtbcidXhOLTdEMm5jb3c/view?usp=sharing 2. Read this scenario: Mary rubbed her temples. What […]
