SEE ATTACHED This assignment will be submitted to Turnitin Instructions Now it is up to you to create a training proposal on a topic

This assignment will be submitted to Turnitin

Instructions

Now it is up to you to create a training proposal on a topic of your choice.  It may be work-related, school-related, volunteer-related, anything – as long as you have some familiarity with the topic and it represents an opportunity for training. 

Your proposal should be in the form of a PowerPoint presentation that could be used to get permission to move forward with training implementation.

Use this topic for PowerPoint presentation:**** Training for an incoming group of newly hired customer service representatives*******

Your proposal should include:

· Information/recommendations on how to best conduct 
training needs analysis for this topic

· At least 3 measurable and observable 
learning outcomes

· A detailed 
training plan including information on trainers, training methods, activities, locations, and timing

· A plan to 
evaluate training using at least 3 of Kirkpatrick’s levels of evaluation*

*These elements should look familiar because they parallel the assignments you completed for the SLUHE, Inc. inventory system training.  Remember, this time, it is 

your own
 choice of training topic.

 Your presentation should also:

· Include narration

· Be no more than 10-12 slides & no more than 15 minutes long

· Include citations (if any) on their own References slide

Remember, you are 

NOT
 expected to conduct or evaluate this training.  Think of this assignment as a preliminary step that you would take to create buy-in with the organization before moving forward with the steps of training.

Criteria

Exceeds Expectations

10 points

Meets Expectations

8 points

Level 1

5 points

Criterion Score

CONTENT – Addressing the assignment, answering all the questions, following instructions.

Position, plan, or thesis is very credible, logical, research sources are credible and sufficient to support arguments

Position, plan, or thesis is credible, sources are credible; portions of the assignment may not be fully addressed

Position, plan or thesis lacks credibility, arguments are not clear or not well supported, sources are not credible or do not support arguments; portions of the assignment are not addressed at all

Score of CONTENT – Addressing the assignment, answering all the questions, following instructions.,

/ 10

CLARITY – Organization and flow, the writing is complete while also concise

Concepts presented are clearly organized and easy to understand, early information leads to later information, coherently summarized 

Concepts presented are not organized logically, no coherent summary

Concepts presented are unclear or difficult to understand, paper is disorganized and does not follow logical progression

Score of CLARITY – Organization and flow, the writing is complete while also concise,

/ 10

CREATIVITY – Writing is interesting, considers old ideas in new ways, includes illustrative examples

Presents new ideas and/or old ideas in interesting ways, writing style is formal but maintains interest, includes real-world applications  

Presents widely accepted ideas or discusses topics that are already well known without much attention to original content or reader interest

Presents ideas that are clichéd or imitative, does not make topic interesting for reader

Score of CREATIVITY – Writing is interesting, considers old ideas in new ways, includes illustrative examples,

/ 10

CRITICAL THINKING – identifying fact vs. opinion, action and consequence, recognizing multiple perspectives on issues

Clearly identifies assumptions, considers all implications and consequences of outcomes, and includes more than one point of view on the topic 

Treats some assumptions as fact, and/or considers some implications but not others, and/or does not fully consider point of view 

Fails to identify assumptions, and/or does not consider implications of outcomes, and/or is fixed on a single point of view without any opposing information

Score of CRITICAL THINKING – identifying fact vs. opinion, action and consequence, recognizing multiple perspectives on issues,

/ 10

CORRECTNESS – Grammar, spelling, punctuation, formatting and academic writing style

Grammar is appropriate, spelling, punctuation & formatting accurate, follows APA style guidelines if appropriate

Grammar is appropriate, some spelling, punctuation or formatting errors, missing elements of APA style guidelines

Grammar, spelling, punctuation and/or formatting are inappropriate, incorrect and unprofessional, no APA style guidelines

Score of CORRECTNESS – Grammar, spelling, punctuation, formatting and academic writing style,

/ 10