One of the critical human resource functions outlined in the


 

  • One of the critical human resource functions outlined in the text for HCOs is the fostering of associate loyalty. When have you seen that done well in the setting of an HCO and when have you seen that done poorly?  What actions on the part of leadership led to one outcome as opposed to the other?  (If you have insufficient experience/exposure to an HCO, then your experience in any organizational environment will do.)

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