Case Study: Several issues have arisen on the Global Treps


Case Study: 

Several issues have arisen on the Global Treps Project. Ashok, your team member in India, broke his wrist playing tennis yesterday and cannot work on the project at all for three weeks. His work, which involves helping to edit the videos, starts in one week, so you need to reassign it to others.

Bobby suggests you use Kanban boards to list all of the tasks for editing the videos and to track where they are in the workflow. Bobby, a techie and not known for being a good communicator, is the only person who’s ever used Kanban boards. You have not yet broken down the tasks into much detail and need more information from Angela, the contractor in charge of creating the videos.

Alfreda is having difficulties communicating with her main contact in Ethiopia, Dr. B. He is very busy all the time and does not use texting, Alfreda’s preferred communications medium. He has also not communicated key information with students who could be candidates for their event, which is only a month away. Alfreda is not sure if he booked a room for the event yet.

Questions:

Q1. Describe how you would communicate to Ashok and the rest of the team about Ashok’s injury. What actions would you take? 

Q2. What communications medium would you use with different stakeholders?

Q3. Research free online tools for using kanban boards and choose one to use, and explain why you chose that one over the rest.

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