•Use 1” margins, 12ppt font style and size, appropriate tone and strategies•Single spaced•Do not plagiarize the prompt1) WHOis the decision-maker2) WHAT is the underlying problem and a little background about the case (context) and the decision maker’s goal in solving the problem (what does he/she need to do solve the problem)•Include all parts necessary for case analysis:1) identify the issue and the problem statement ( a short sentence which contains only 1 problem)2) analyze the problem3) develop 2 alternative solutions. each alternative must have pros and cons.4) between 2 alternatives, make a recommendation, and explain why choosing it.